Where to Get the Green Book If the 4S Store Goes Bankrupt?

2 Answers
LaAlan
07/29/25 6:27am
Green Book is directly mortgaged to the loan company, you can directly contact the loan company to get it, or the loan company can send it via email. It is recommended to choose a large company for car loans when purchasing a car at a 4S store. After normal repayment, about one week to one month later, the 4S store will contact the owner and provide personnel and procedures to assist the owner in going to the vehicle management office to complete the mortgage release procedures. If the 4S store goes bankrupt, you can directly consult the loan institution, because the Green Book is with the loan company. Below is more related information: Motor Vehicle Registration Certificate: If the car's driving license is the car's ID card, then the Motor Vehicle Registration Certificate is the car's household registration book. The Motor Vehicle Registration Certificate is the legal proof of vehicle ownership, kept by the vehicle owner and not carried with the car. However, the Motor Vehicle Registration Certificate is required for any vehicle registration procedures such as vehicle transfer or change of ownership. For car loans, before the owner repays the loan, the owner is not considered the owner of the vehicle, and the Motor Vehicle Registration Certificate must be mortgaged, which is kept by the vehicle management office. The Motor Vehicle Registration Certificate is the car's household registration book, commonly known as the "Green Book" because it is indeed green in color. If the owner needs to buy a car with an installment loan, the Motor Vehicle Registration Certificate, commonly known as the Green Book, must be mortgaged. During the mortgage period, the Green Book is kept by the vehicle management office on your behalf. After the mortgage is released, it is kept by the vehicle owner and does not need to be carried with the car.
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MacWyatt
08/12/25 9:53am
Last time my car encountered the sudden closure of a 4S dealership, not getting the vehicle registration certificate (green book) was really a headache. Actually, there's no need to panic. I immediately checked the car purchase contract—if it was bought on loan, the green book is mostly held by the bank or financial company. Just call their customer service to explain the situation, and they will guide you to pick it up at a branch or have it mailed to you. For a fully paid purchase, it's even simpler: bring your ID, car purchase invoice, and vehicle license to the local DMV (Department of Motor Vehicles) window to apply for a replacement. Fill out a form, pay a small fee of a few dozen yuan, and it will be mailed to your home in a few days. I found the whole process quite smooth. By the way, at the DMV, I chatted with other car owners about their experiences, and everyone said it's better to handle it early and not delay, to avoid affecting future car sales or transfers. If you're missing any documents, don't panic—the DMV system has records that can be verified. The key is to be proactive, and you won't go wrong.
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