Where to Complain About New Car Problems?
1 Answers
There are several ways to complain about car problems: car 4S stores, car manufacturers, industrial and commercial law enforcement departments, media, and car quality websites. The specific complaint methods are as follows: 1. You can first complain to the local 4S store and request a negotiated solution. Generally, 4S stores will repair the car immediately when encountering quality issues. If the car owner does not want to repair the car, they can negotiate for a replacement. If all else fails, they can request a refund. 2. If the 4S store cannot resolve the issue through negotiation, you can directly complain to the car manufacturer. Usually, the car manufacturer will contact the 4S store to resolve the issue or have the manufacturer's after-sales service department handle it. 3. You can complain to the local industrial and commercial department and explain the situation to the consumer association to report car quality issues. You can also choose local media outlets, newspapers, TV stations, etc. Media often pay attention to such quality issues. 4. For general car quality problems, you can choose a car quality website to file a complaint and expose the issue through online channels.