You can buy an E-ZPass transponder at several convenient locations, primarily through official state transportation agency websites, in-person at dedicated E-ZPass customer service centers, and at many participating retail stores. For most people, the easiest and fastest method is to order online directly from the E-ZPass agency that serves your state or region. This allows you to activate the tag and link it to your payment method immediately.
Online through your state's E-ZPass website is the most common method. Each state in the E-ZPass network has its own dedicated website (e.g., E-ZPass New York, E-ZPass Illinois). The application process is straightforward, and the transponder is mailed to your home address, typically within 5-7 business days.
In-person options are ideal if you need a tag immediately. You can visit a walk-in customer service center. These are often located at rest stops along major toll roads, bridges, or tunnels. Additionally, many participating retailers sell E-ZPass starter kits. These include stores like:
- Giant Food and Stop & Shop grocery stores (Northeast)
- Wegmans supermarkets
- Select AAA branch offices (in participating states)
The table below outlines some common purchase locations and their key details for quick reference.
| Purchase Location | Typical Availability | Best For | Estimated Cost (Pre-Load) |
|---|
| Official State E-ZPass Website | Online, 24/7 | Most users; no rush | Varies by state; often ~$25 |
| E-ZPass Customer Service Center | Business hours; some locations 7 days a week | Immediate need | Same as online |
| Participating Grocery Stores (e.g., Giant) | Store operating hours | Convenience while shopping | ~$25 - $35 starter kit |
| AAA Offices (select states) | Business hours | AAA members | ~$25 |
| Toll Plaza Service Centers | Limited hours | Travelers already on the road | Varies |
Once you have your E-ZPass, you must mount it correctly on your windshield, usually behind the rearview mirror, for the toll scanners to read it reliably. Remember to create an online account to manage your balance, view statements, and update your vehicle information.
