
Pacific Auto Insurance's complimentary service is available on the e-Yangche APP. Below is the relevant information: 1. Notes: If you have been given a complimentary maintenance service but cannot find it on the APP, you can call the Pacific Insurance customer service hotline (95500) for inquiries. 2. Insurance Types: Car owners can decide which insurance types to purchase based on their specific needs and other factors. For new car owners, it is advisable to purchase comprehensive insurance, which includes theft insurance, vehicle scratch insurance, and liability insurance. Generally, most people opt for the most basic insurance types, such as compulsory traffic insurance, third-party liability insurance, vehicle damage insurance, and non-deductible liability insurance. Compulsory traffic insurance is a legally required auto insurance type.

I just bought my car last year and it was my first time using the free service provided by Pacific Auto Insurance. At first, I was a bit confused about how to proceed. Later, I found their official app really convenient. After downloading the Pacific Insurance App on my phone, registering an account, and linking my insurance policy, I could see a map of maintenance service points under the service menu, displaying partnered repair shops by city. I chose a chain store about two kilometers from my home, clicked to make an appointment, filled in my license plate number and time, and the system automatically reminded me to bring my ID and a copy of the insurance policy. At the site, after verifying the information, I got a free oil and filter change, and the service was quite attentive. I don't drive much, but the app also allows me to check reviews of service points to avoid bad experiences, saving me the trouble of running around. It's really suitable for new car owners in the exploration stage.

I've been driving for almost ten years, and while I've switched companies frequently, the maintenance services provided by Pacific Auto Insurance have consistently been hassle-free. Simply call their customer service at 400-820-3338 to inquire about service locations—the operator will provide the addresses and contact details of partnered repair shops in your area. Alternatively, you can visit their official website, navigate to the vehicle services section, and search the city list to find the nearest 4S store. I recommend choosing a reputable chain brand like Zhongsheng Group or Shell Quick Lube, and always confirm the appointment time to avoid peak-hour queues. Bring your insurance policy and vehicle registration to the service center; a basic inspection (e.g., brake pads, tire wear) typically takes just half an hour. It’s efficient—no app hassles—a method veteran drivers highly recommend.

As the breadwinner of the family, I always want to save money and effort, and the service offered by Pacific Auto Insurance comes in handy. Their official WeChat account makes it particularly easy to find service locations—just click the service tab, enter your home address, and the map displays nearby designated repair shops. I chose a small shop within walking distance to schedule an oil change and maintenance. When I took my child there on the way, the owner was friendly and even suggested bringing just a copy of the insurance policy next time. The service network covers urban and suburban areas, with transparent pricing and free services including oil changes, so there are no extra charges, which is very reassuring. For daily errands and grocery runs, this benefit provides a reliable annual maintenance.

I've been driving for decades, and experience tells me that Pacific Auto Insurance's free is reliably executed at their partnered service points. Visiting the store in person to inquire about the latest service list avoids online delays, and the customer service computers can print all service point addresses, such as authorized shops in Beijing's Tongzhou District. It's advisable to bring your policy and original ID card, and call ahead to confirm the time to avoid long queues. Partners include official 4S stores, ensuring safety and reliability—avoid small workshops. Keep the receipt after each maintenance for future insurance renewal as proof of using this benefit, which is quite practical.

Too busy with work to handle the details? Just use the online tool for the free service provided by Pacific Auto Insurance to save time. On the official website service page, select a maintenance outlet, enter your license plate number, and it will directly recommend chain repair shops covered in your city. After one-click booking, you’ll receive an SMS confirmation. Choose a shop on your way home, such as Shell or Tuhu Workshop, show your phone number for insurance verification, and get a free oil change and tire pressure check—done in just ten minutes. The app also allows you to set reminders for annual maintenance, so you won’t miss it. Partner outlets update quickly and are available nationwide. For busy office workers, this method is efficient and won’t disrupt your schedule.


