
ETC services can be processed at bank branches, online banking platforms, or highway service areas. Required documents include the vehicle owner's valid ID card and vehicle license (original and photocopies). If processed by a proxy, the agent's valid ID card is also required. The photocopy of the vehicle license must include the page with the most recent annual inspection stamp. Additionally, a bank debit card application form is needed. The debit card is used to bind the ETC card. After obtaining the debit card, you can visit designated bank branches to receive and install the ETC onboard device for free, with no additional charges. Applicants must be between 18 and 60 years old and own a vehicle registered under their name. For company vehicles, the required documents include: An introduction letter from the vehicle owner (with official seal); photocopy of the organization code certificate or business license (with official seal); original ID card of the agent; original vehicle license; and the vehicle requiring ETC service. Online application is also available: Most banks offer online services and platforms for ETC applications, allowing vehicle owners to apply without leaving their homes. Here are some installation precautions for ETC: Do not obstruct the driver's view. It is best to install the device behind the rearview mirror. Many car models have steeply angled windshields, which can reduce visibility. Installing the ETC device behind the rearview mirror on the right side helps avoid blocking the driver's line of sight. Do not interfere with charging: The ETC electronic tag consumes power but generally does not require charging or battery replacement, as it has a built-in solar panel for self-charging. Therefore, avoid installing it on the windshield's blackout areas or positions that might block the solar panel. Once installed, do not remove it arbitrarily: The adhesive's center button is an anti-tamper lever connected to a switch. After installation, the windshield presses this lever in. Removing the device will cause the lever to pop out, triggering the switch and locking the electronic tag, rendering it unusable until unlocked at an ETC service point. This mechanism prevents multiple vehicles from sharing a single device.

Finding ETC service points is actually quite convenient. I recommend starting with bank branches first - major banks like ICBC, ABC, BOC and CCB usually have dedicated ETC counters. Just bring your ID card and vehicle license to apply, some even provide free devices. Secondly, expressway toll station service areas often have service points - getting it done during long trips is most efficient. Nowadays the easiest way is online - search for ETC services on Alipay or WeChat, upload documents for approval and the device gets mailed to your home for self-installation, saving you a trip. Some gas stations also offer cooperative services, like Sinopec's Easy Joy convenience stores. Last time I helped a friend check, the most accurate way was searching designated points on the provincial expressway official website. Some local DMVs also provide this service.

I just got my ETC done the other day at a highway service area, and it was super quick. Most service areas have setup points, especially at major stations near provincial borders, where staff will help you install the device step by step. You can also apply at bank counters, but you’ll have to queue and wait for your number. If you want to avoid the hassle, use a mobile app—my neighbor applied through WeChat and received the device in three days. Sometimes gas stations also promote ETC services; last time I refueled, I saw a PetroChina ETC ad. If you’re really unsure about the location, calling the 12328 transportation service hotline is the most reliable option—they’ll tell you the nearest application spot and even let you schedule an appointment. Nowadays, some car detailing shops in the city also handle ETC applications, but they charge a small service fee.

Common ETC service locations include: on-site spots at highway toll gates or service areas, bank branches, and online platforms. Service areas operate 24/7, making them convenient for long-distance travelers. Most major bank counters support ETC applications, and the process is quick with proper documents. Online platforms offer the most flexibility—Alipay's ETC service allows you to upload ID photos without leaving home. Niche options like certain auto insurance partners or large repair shops also provide services, but calling ahead is advisable. For efficiency, prioritize online or nearby bank options.


