What to Pay Attention to When Getting Your Car Repaired at a 4S Shop?
2 Answers
When getting your car repaired at a 4S shop, pay attention to the following points. First, if the vehicle is under warranty, choose the 4S shop where you purchased the car for repairs. Second, make sure to understand the pricing before the repair, as 4S shop prices tend to be higher. Third, confirm the car's scratched or damaged areas with the staff before the repair to avoid additional scratches being added during the process. It's Best to Choose a 4S Shop: Many people might think 4S shops charge higher prices and opt for ordinary repair shops instead. However, if possible, it's better to go to a 4S shop because the technical skills of workers in repair shops vary, and there's no guarantee you won't encounter a less skilled technician. In contrast, 4S shops offer better quality assurance. It's Best to Supervise the Repair: If you're really going for a repair, it's advisable to watch the workers while they fix your car. Without supervision, workers may not take good care of the car. Having someone oversee the process tends to make the repair personnel more careful.
I always prepare in advance to avoid trouble. Before sending the car in, I carefully check for any scratches or dents on the body and take photos with my phone for documentation, including a shot of the odometer. At the shop, I talk face-to-face with the technician, clearly describing all issues, such as a soft brake pedal or strange noises, avoiding vague terms, and insisting that the service order is written down and confirmed with a signature. I also insist on a detailed written estimate, listing material costs and labor fees, to prevent additional charges later. After repairs, I thoroughly inspect the car, starting the engine and taking a short test drive to check if the repaired parts are functioning properly, ensuring dashboard lights are normal, and finally, I don’t forget to request maintenance records and invoices for future warranty claims or complaints. The entire process takes about an hour to ensure full protection.
