What to do with ETC after selling the car?

2 Answers
StKayden
07/29/25 5:54am
If the buyer agrees to transfer ownership, the original car owner should bring their ID card and the transferred vehicle registration certificate to the original ETC service point to complete the transfer procedures. Bring the vehicle's registration certificate and related documents, as well as the owner's ID card, to the bank service point where the ETC was originally processed to complete the cancellation procedures. If the license plate information changes, the ETC will not be recognizable. During cancellation, the ETC device will be required to be returned, and the owner must bring the relevant documents and license plate information.
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HarrisonAnn
08/12/25 9:26am
When selling my car, I encountered an ETC issue and felt the most important step was to remove the device first. That plastic box was glued to the windshield, so I gently pried open the adhesive tape at the bottom to take it off, avoiding any scratches on the glass. Then, I immediately contacted the ETC service center, either by phone or through the app, providing my license plate number and personal information to apply for account cancellation. This step is absolutely crucial—if not done promptly, the new owner could use the ETC at toll stations, and all charges would be deducted from my bank account, leaving me shocked when the bill arrives. Some people forget about this after selling their car, ending up paying unnecessary fees and getting into disputes. I recommend handling it on the day of handing over the car—it only takes a few minutes in the app, or you can visit a service center with your documents. Don’t forget to withdraw any remaining balance or deposit. The whole process is quite simple, but you must take the initiative—don’t wait until problems arise to regret it. After completing it, keep the proof of cancellation for peace of mind.
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