What to Do When Your Purchased Car is Recalled?
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When a purchased car is recalled, it undergoes a series of inspections and repairs. Once completed, the owner can retrieve the car from the 4S store. Below is more information about car recalls: 1. Introduction to Car Recalls: A process where the manufacturer of defective automotive products chooses to repair, replace, or recall the vehicle to eliminate defects that may cause personal injury or property damage. A recall does not necessarily mean a refund; a refund is just one method of executing a recall. The vast majority of recalls are addressed through free repairs or replacement of parts. However, relevant regulations do not clearly stipulate that vehicle recalls must compensate consumers for losses. 2. Protecting Owner Rights After a Recall: Owners can first negotiate with the local 4S store to provide an alternative vehicle until the recalled car is repaired. If the recall involves part replacement, owners should pay attention to whether the car will be considered as a used car with replaced parts in the future. In such cases, it's important to communicate with the 4S store and the manufacturer to request solutions and compensation for losses, such as demanding an extended warranty.