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What to Do When Your Parking Space Is Occupied and the Owner Cannot Be Contacted?

4 Answers
VonBentley
07/29/25 11:48pm
Here are the methods to handle a situation where your parking space is occupied and the owner cannot be contacted: 1. You can call the 114 hotline, which can find the driver's phone number based on the provided license plate number and help arrange for the car to be moved; 2. You can also use the "One-Click Move Car" feature in the "Traffic Management 12123" mobile app, a convenient service to request the owner to move the car; 3. Alternatively, you can call the 12123 voice service hotline and press key 6 to directly connect with the owner through the operator's assistance in a "three-party call service mode" to notify the owner to move the car. More details are as follows: 1. Many people may not know about the 114 hotline. In fact, it is a service hotline. If your car is blocked and you cannot find the driver, you can call this number, provide the car's information and location to the operator, and the hotline will quickly help locate the driver's phone number and assist in contacting the driver to move the car, which is relatively simple. 2. The 122 number is the traffic police hotline. Calling the traffic police will allow them to find the driver's phone number through the license plate number.
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DeCollin
08/16/25 3:10am
Last time my parking space was taken and I couldn't reach the owner, I was so angry I stomped my feet. Later I learned a useful trick: first walk around the car to look for a note with the owner's contact number—many owners stick it on the inside of the windshield or the driver's side window. If there's no contact info at all, I recommend calling 114 and providing the license plate number to connect with the owner—most cities nationwide offer this service now. If 114 doesn't have it registered, try the 'One-Click Move' feature on the local traffic police app—the system will directly send a text to the owner. If all else fails, ask the property management to check surveillance footage for the owner's apartment number. The last resort is calling the police for a tow—but this can sour relationships; I've seen neighbors argue over towing fees at the residents' committee. Remember to take photos of the license plate as evidence, and installing a ground lock later can save a lot of hassle.
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DeOlivia
10/19/25 4:09am
As a community mediator, I've handled numerous parking space disputes. In such situations, the first thing is to remain calm and avoid scratching cars or locking tires. Immediately contact the property management or parking lot administrator to register the case, as their systems usually contain owner information linked to the vehicles. Our residential property management has a pool of spare keys and can contact the owner to move the car in emergencies. For older communities without property management, you can try the 'Traffic Management 12123' APP's car relocation service, where entering the license plate number can connect you with the owner. There was once a case where the owner left the wrong phone number, making contact impossible, but we eventually found them through other residents in the same building. Actually, installing a smart ground lock for the parking space is the most reliable solution; you can control its rise and fall via your phone, and even out-of-town vehicles won't be able to occupy the spot.
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VonOmar
12/02/25 4:45am
I encountered this kind of bad luck during a business trip and was sweating with anxiety at the time. Let me share a few quick solutions: First, search for the local traffic police official account on WeChat using your phone. In Chengdu, it's called 'Rong e Xing,' and in Shanghai, it's 'Shanghai Traffic Police,' both offering car relocation services. In Alipay, search for 'One-Click Car Relocation,' take a photo and upload it, and the system will call the car owner three times in a row. Here's a lesser-known tip: calling the government hotline 12345 can also connect you to car relocation services. If your spot in a mall parking lot is taken, go directly to the service desk to broadcast a call for the license plate owner—it's better than waiting around. Now, I always keep a car relocation phone sign in my car. After changing my phone number three times, I simply customized a QR code car relocation sticker—scan it for a virtual call.
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