What to Do When Your Car Gets Scratched in the Residential Area?
3 Answers
If the vehicle passed through an area covered by the dashcam's recording, you can immediately call the police after seeing the other party's license plate in the video, and ask the police to retrieve the surveillance footage. Ask passersby or the on-duty personnel in the residential area if they noticed any suspicious vehicles.
My car got scratched while parked in the residential area, and dealing with it requires step-by-step action. First, don't panic. Get out of the car and walk around it to carefully inspect the location and depth of the scratches. Take multiple photos with your phone, including both distant shots and close-ups, and record the time and parking spot. Immediately go to the residential property's surveillance room to check the footage. If you can identify who caused the scratch, that's ideal; if not, ask the security guards or neighbors if there were any witnesses. Then, report the incident to the property management for documentation, as they may have some responsibility in handling it. Finally, contact your insurance company to provide the necessary information for the claim process. To prevent such incidents, always park in secure areas with surveillance cameras. Regularly checking your car's paint is also important.
In this situation, communicating with the property management is key. I usually report it to the property office immediately, bringing photos and detailed descriptions, so they can check surveillance footage or mediate between neighbors. Sometimes, it's just another driver's carelessness, and the property management can help mediate compensation. If no resolution is reached, file a police report for insurance purposes. Stay calm throughout the process to avoid conflicts—neighborly harmony comes first. When parking, avoid corners or tight spots; choosing a spot under surveillance can reduce risks. Develop a habit of checking your car after parking—fix minor scratches yourself, but seek professional help for major issues.
