What to Do When Your Car Gets Scratched by Someone Else on the Road?
2 Answers
Some car owners may not know that dash cams are not only capable of recording while the vehicle is in motion; even when parked and turned off, the dash cam can still function. Generally, when parking in a parking lot or public area, there are usually responsible personnel around. Since parking fees are charged, they also have the obligation to help look after the vehicles. If the car scratch is relatively severe, you can call the police and request traffic police assistance. They will review surrounding surveillance footage from the relevant time period to identify any suspicious vehicles.
If my car gets scratched by someone else, I will immediately pull over safely, turn on the hazard lights to avoid secondary accidents. Stay calm, get out of the car to assess the situation and communicate peacefully to prevent arguments from escalating. Quickly note down the other party's name, phone number, license plate number, and insurance information, while taking photos of the accident scene and the damage details as evidence. If it's just a minor scratch, I will try to negotiate a private settlement for simplicity and speed; but if responsibility is unclear or the damage is significant, I will decisively call the police to have the traffic officer determine the fault and issue an accident certificate. Afterwards, I will promptly contact my insurance company to file a claim and initiate the compensation process, as they will assign a specialist to handle repairs and costs. Finally, I will take the car to a trusted repair shop to ensure it is fixed safely without any hidden issues. The entire process emphasizes efficiency and peacefulness to prevent additional troubles caused by delays.
