What to Do When Your Car Gets Scratched by Someone Else?
3 Answers
Handling methods when your car gets scratched by someone else: First, call the police to determine the responsibilities of both parties involved in the accident. Then, check the other party's driver's license and vehicle documents, which include: license plate, annual inspection, vehicle registration, and compulsory insurance. It is recommended to exchange driver's licenses and take photos before moving the vehicles to prevent hit-and-run incidents. In cases of minor property damage with clear facts, the issue can be resolved through negotiation. Car insurance claims refer to the process where the car owner files a claim with the insurance company after a traffic accident. The basic process of claim settlement includes: reporting the accident, investigation and damage assessment, receiving and reviewing claim documents, calculation and verification, approval, and final settlement.
Once my car was scratched by someone, I was so flustered that I was sweating profusely. I quickly stopped the car to ensure safety. I took out my phone to take photos: the damaged part of the car body, the other party's license plate number, and the surrounding environment were all clearly photographed to avoid insufficient evidence. If the other party was still there, I would approach them to communicate and exchange contact information and driver's license details; if they fled, I would immediately call the police to provide the time and location. Don't act impulsively, stay calm to avoid conflict. Next, call the insurance company to report the accident, and they will guide you through the subsequent steps like damage assessment and repair arrangements. When repairing the car, choose a reputable shop to ensure quality. The whole process taught me that staying calm, having complete evidence, and following formal procedures is the most hassle-free way. It's advisable to conduct regular vehicle inspections and install a dashcam to prevent similar accidents.
Having driven for many years, I remain calm when my car gets scratched. First, I park in a safe spot to avoid secondary accidents. I use my phone to take detailed photos, including the damage details, the other vehicle (especially its license plate), and road conditions like parking spots or turns. I politely communicate with the other party, noting their name, phone number, and insurance policy number for follow-up. Even for minor damage, I prefer reporting it to the insurance company—once filed, they handle the compensation process, making it hassle-free. During repairs, I choose a reliable shop to ensure perfect paintwork. My experience teaches me to maintain a complete evidence chain and develop preventive habits like driving slowly and avoiding crowded areas.
