What to Do When Your Car Gets Scratched and the Culprit Can't Be Found?

[LeJace]

Here are the solutions when your car gets scratched and the culprit can't be found: 1. Check the dashcam. High-quality dashcams can clearly record real-time situations from all angles. By reviewing the footage and screenshots, you can identify the target and find the culprit. 2. Report to the police promptly. After filing a case, the police will investigate using various technical means. 3. Contact your insurance company. Important notes: If the scratch is minor, try to avoid making a claim because payouts are calculated based on the number of claims, which can lead to increased premiums. If your car is scratched, stay at the scene and don't leave, otherwise you'll only receive 70% of the payout. For severe damage, you can file a claim under the comprehensive car insurance. Before contacting the insurance company, consider whether it's worth it.

[LaBella]

It's really frustrating when your car gets scratched and you can't find the culprit, but don't panic too much. I've been through similar situations a few times. The first step is to find a safe place to park, immediately take out your phone and take some photos, making sure to capture the details of the scratch and the surrounding environment clearly for future evidence. Then, look around to see if there are any witnesses or surveillance cameras, and don't hesitate to ask nearby shop owners or residents—many people are willing to lend a small hand. If you can't find any, remember to report it to the traffic police for documentation; they'll provide you with a record, which is very helpful for insurance claims. Contact your insurance company to explain the situation and ask if you can file under comprehensive coverage—usually, there's a deductible that you might need to pay out of pocket. When it comes to repairs, prioritize reliable repair shops, and don't rush to fix it in case the insurance requires an inspection. Develop good parking habits, try to avoid narrow alleys or high-risk areas, and installing a dashcam can significantly reduce the risk next time.

[VanRowan]

This kind of thing is inevitably frustrating, and I can understand that feeling of helplessness. First, try to stay calm and not let your emotions get the better of you. Talk to a friend or do something relaxing to take your mind off it. Don’t blame yourself—this isn’t your fault. Next, handle the situation calmly: take some time to assess the severity of the scratch. If it’s minor, you can address it yourself to prevent rusting. If it’s more serious, gather evidence like photos and location details. When contacting your insurance company, explain the situation calmly—they’ll guide you on next steps. If there’s no progress, consider covering minor repairs out of pocket to avoid prolonged stress. In the future, be more mindful of parking safety—developing good habits can reduce the chances of such incidents.

[DeAlaina]

If your car is scratched and the responsible party cannot be identified, the key lies in insurance and legal procedures. Check the scratch situation and take photos; if the damage is significant, report to the police to obtain a report. The insurance company will handle it based on the policy type—for example, comprehensive insurance may cover the damage without needing to find the at-fault party, but be aware of the deductible portion. Always notify your insurance company before paying for repairs yourself, as they may require a vehicle inspection. Legally, you have the right to claim compensation, but when it's difficult to find the at-fault party, insurance is the main support. Don’t forget to regularly update your insurance information to prevent future troubles.