What to Do When Your Car Gets Scratched and the Culprit Can't Be Found?

1 Answers
LeJace
07/29/25 2:53pm
Here are the solutions when your car gets scratched and the culprit can't be found: 1. Check the dashcam. High-quality dashcams can clearly record real-time situations from all angles. By reviewing the footage and screenshots, you can identify the target and find the culprit. 2. Report to the police promptly. After filing a case, the police will investigate using various technical means. 3. Contact your insurance company. Important notes: If the scratch is minor, try to avoid making a claim because payouts are calculated based on the number of claims, which can lead to increased premiums. If your car is scratched, stay at the scene and don't leave, otherwise you'll only receive 70% of the payout. For severe damage, you can file a claim under the comprehensive car insurance. Before contacting the insurance company, consider whether it's worth it.
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