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What to Do When Unable to Log in to the myaudi Account on the Car System?

2 Answers

LaBennett

07/29/25 2:29am

Go to the myaudi website by yourself, change the myaudi password, and log in again. The following are the specific functions: 1. Locking function: In myaudi-china, there is a lock image. Clicking this image is the remote lock button. Just enter a four-digit PIN code to easily lock the car remotely. 2. Vehicle status report: If the car window is not closed properly after getting off, slide the interface down in the software to see various vehicle statuses, such as the window switch status, engine working status, door switch status, etc., all at a glance.

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OClara

08/12/25 12:36pm

I ran into the same issue a couple of days ago—couldn't log into my myAudi account on the car's infotainment system no matter what. First step is always to check the network: is the car connected to your phone's hotspot or the car's own data plan? Sometimes weak signal can cause login failures. Next, try logging into the myAudi app on your phone. If the app doesn't work either, it's likely an account/password issue, and you'll need to reset it via the official website. If the app works but the car system doesn't, I'd recommend turning off the engine, locking the car, and waiting 10 minutes for a full system reboot before trying again. If that still doesn't help, chances are the car's software is outdated and needs an update at the dealership. As a last resort, just call Audi customer service—they can usually fix it remotely with a few steps. Remember, never attempt to jailbreak or tamper with the system yourself, as bricking the car's computer would make things much worse.

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