What to Do When There's Insufficient Balance in ETC?

1 Answers
LawsonDella
07/29/25 11:34am
If there's insufficient balance in your ETC, you can follow the guidance of on-site staff to use the manual MTC lane and pass by cash or card payment. Precautions for Using ETC: The ETC transaction sensing area is 8 meters. When the vehicle in front stops, to prevent the ETC device of the front vehicle from malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters from the front vehicle to avoid automatic sensing and paying for the front vehicle. The recognition speed for passing through an ETC lane is 20km/h. If the speed is too fast, the vehicle device information cannot be read, which will also lead to a failed deduction. Unauthorized disassembly or movement of the OBU device, detachment or loosening of the ETC electronic tag, etc., will cause the electronic tag to become invalid. It can be sent to the bank where the ETC card was processed or the highway service office for testing. For non-human-induced loosening or detachment, only reactivation is needed. When using a debit card bound to ETC, insufficient balance will also lead to a failed deduction. You can follow the guidance of on-site staff to use the manual MTC lane and pass by cash or card payment. If the car's windshield is too thick, it may cause poor sensing. This is especially important for vehicles that have had their windshields replaced after an accident or for those who have modified their front windshields.
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