What to Do When the Paint on a New Car Gets Scratched Off?

3 Answers
StJulian
07/25/25 5:28am
Solutions for scratched-off paint on a new car: 1. If the scratched area is not deformed and the area of paint loss is small, you can purchase a touch-up pen matching the car's color and apply it; 2. If a large area of paint is scratched off, with significant damage in size and length, and obvious deformation, it is necessary to go to a repair shop for sheet metal shaping and paint repair. Car paint is a protective film sprayed onto the car, which is a type of coating that makes the car body less susceptible to corrosion. Car paint maintenance methods: 1. Remove dust from the car body promptly to minimize static electricity's attraction of dust; 2. Rinse off rain stains with clean water after rain; 3. When wiping, follow the direction of water flow from top to bottom.
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StLillian
08/11/25 12:46pm
It's truly heartbreaking when a new car gets scratched. Last time this happened to me, I panicked immediately. First, take photos to document the scene, ensuring the scratched area and marks are clearly visible—this serves as evidence if you can identify the responsible party. If the scratch is shallow and only affects the surface, a car detailing shop can polish it out for around a hundred yuan. However, if the primer or even the metal layer is exposed, you'll need to visit a professional 4S dealership or repair shop. They'll assess the damaged area first—small areas can be spot-repaired, while larger ones may require a full panel respray. After repainting, let the paint dry completely for two to three days before washing the car. Post-repair, consider applying a paint protection film (PPF) to safeguard the paint from future scratches.
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JustinMarie
09/27/25 4:46am
Don't rush to handle a new car scratch immediately, especially avoid wiping it randomly with a wet cloth. I usually inspect the scratch depth with my phone's flashlight: if you can see the silver primer, it means deep damage requiring prompt repainting to prevent rust; if it's just marks on the clear coat, repeatedly polishing with toothpaste on a damp towel can fade it. For repairs, I trust professional paint shops—they use OEM color charts for precise matching, making the repair nearly invisible. Minor scratch fixes cost around 400-800 RMB, but ensure the work is done in a dust-free spray booth to avoid contamination. Avoid direct sunlight and car washes for the first two weeks after repair.
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