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What to Do When the New Energy Charging Gun Cannot Be Pulled Out?

3 Answers
JuliaFitz
07/30/25 1:16am
If the charging gun of a new energy vehicle cannot be pulled out, first, do not panic. You can slowly rotate it along the teeth of the charging gun to remove it. Forcing it out may damage the charging gun or socket, making it impossible to continue charging the vehicle. Below are some related details: 1. Electric Vehicles: Electric vehicles include an electric drive control system and a drive force transmission mechanical system. The electric drive control system is the core of an electric vehicle and the biggest difference between electric vehicles and internal combustion engine vehicles. 2. Pure Electric Mode: Pure electric mode refers to vehicles powered by an onboard power source, using an electric motor to drive the vehicle, meeting all road traffic requirements. 3. Charging Pile: Charging piles are installed in public places and residential parking lots, generally used to charge various types of electric vehicles. The display screen of the charging pile shows data such as the vehicle's charging amount, cost, and charging time. The charging gun is placed on the charging pile and can be taken down when needed.
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LaJulia
08/15/25 6:51am
I've encountered the situation where the charging gun couldn't be pulled out several times, and that feeling was really frustrating. Fortunately, I've gained some experience now. Usually, it's because the mechanical locking system of the charging gun is stuck, or the vehicle's charging management program hasn't fully ended. My advice is not to pull hard, as that might damage the equipment. Check the charging status indicator on the dashboard; if it's still lit, it means charging is still in progress, and you need to wait for the vehicle to completely stop charging. Then try the unlock button in the car—many new energy vehicles like BYD or Tesla have a dedicated button near the driver's seat. If that still doesn't work, look for the emergency release device on the charging station; there's usually a small pull ring or knob near the gun handle. Regular maintenance, like cleaning the interface from dust, can help reduce these issues.
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JudahMarie
10/20/25 6:06am
It's quite common for the charging gun to get stuck, and my friends and I have discussed it in our group chat. The main issue is getting the operation sequence wrong, like trying to unplug the gun before the charging indicator light turns off, when the system is still locked. I recommend everyone first confirm on the vehicle app or central control screen that charging has stopped, then gently try. Some charging piles aren't designed very user-friendly, requiring some skill to plug and unplug - don't yank too hard. When encountering this, don't panic; you can contact the charging station manager or the car manufacturer's customer service for remote assistance. For prevention, regularly wipe the gun head with a damp cloth to avoid dirt buildup affecting smooth operation. Though a small issue, it affects daily commutes, so sharing experiences can prevent a lot of trouble.
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