What to Do When the NETA Car Charging Gun Cannot Be Removed?
1 Answers
The charging gun being locked and unable to be removed is one of the most frustrating issues for electric vehicle owners, as such problems never occurred with traditional fuel-powered vehicles during refueling. However, there's no need to worry—there's always a solution to help you remove the charging gun. 1. Manual Unlocking of the Charging Gun Since the charging gun interface has a locking function to prevent disconnection during charging, it may sometimes get stuck. Try locating the emergency unlock mechanism. As charging guns come in various types, the position of the unlock slot may differ. It's advisable to keep a screwdriver in your car, which can be handy in such situations. Insert the screwdriver into the unlock slot and push it toward the gun head to unlock it. 2. Operate the Charging Pile or Use the Key Click to start charging, wait a moment, and then click to stop charging. The charging gun's locking interface might unlock. Additionally, some users have reported that unlocking the car doors automatically releases the charging gun, though this method may not work for all models. 3. Contact Customer Service. Most charging piles have a customer service hotline listed, so you can call for assistance. Alternatively, you can reach out to the 4S store's customer service for help.
