What to Do When the Mercedes-Benz Collision Prevention Assist System Stops Working?

2 Answers
OAllie
09/07/25 3:26am
If the Collision Prevention Assist System Plus stops functioning, it may be due to damaged or faulty sensors. It is necessary to check whether the radar is dirty or if the camera sensor was damaged during car washing. Also, inspect whether the radar wiring harness in the bumper is functioning properly. If these are not the issues, you can proceed to upgrade the computer system and then clear the error codes. Below is additional information about the system components: 1. Sensing Technology: Monitoring components use radar, laser, sonar, and other sensing technologies to detect the vehicle's speed, the speed of the vehicle ahead, and the distance between the two vehicles. 2. Information Processing Center: The computer processes the distance between the two vehicles and their instantaneous relative speed to determine the safe distance. If the distance between the two vehicles is less than the safe distance, the information processing center will issue a command. 3. Actuator: Implements the commands from the information processing center, such as sounding an alarm to remind the driver to brake. If the driver does not respond to the command, the actuator will take measures such as closing the windows, adjusting the seat position, locking the steering wheel, or applying automatic braking.
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JulianaLee
09/19/25 2:53am
A few days ago, I encountered a similar issue while driving my Mercedes-Benz. The collision prevention assist system suddenly stopped working, which gave me quite a scare. I immediately checked if any warning lights were illuminated on the dashboard. If present, I recommend safely pulling over, turning off the engine, waiting a few minutes, then restarting to see if the problem persists. Mercedes' system is quite intelligent, but the sensors are prone to dust accumulation. I personally cleaned the front bumper probes with a soft cloth - sometimes dirt obstructing the signals can cause system malfunctions. Also, remember to check if your software is up-to-date; a dealership update usually resolves such issues. For safety's sake, it's best to get a professional diagnostic at an authorized service center rather than attempting DIY fixes that might compromise driving safety. After all, this system can be life-saving in critical moments - driving on highways without it significantly increases risks.
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