What to Do When the Golf Key Won't Turn

2 Answers
Tessa
07/28/25 8:20pm
Solutions for when the Golf key won't turn: First, insert the key and press the brake, then turn the steering wheel left and right. Although the steering wheel is in a locked state at this time, it can still be slightly rotated a little bit when turning. While turning the steering wheel, turn the key to complete the steering wheel unlocking process. Reasons why the key won't turn: 1. This is the steering wheel's self-locking anti-theft function. There is a lock groove on the steering column and a lock tongue on the bracket. Use the key to twist the lock tongue open. When the lock tongue is stuck more tightly due to the angle of the front wheels, you need to shake the steering wheel to allow the lock tongue to retract. Thus, when starting the car, gently shake the steering wheel left and right to turn the key. 2. After removing the key, if the steering wheel is not straightened or is turned, the self-locking function of the steering wheel will be activated, causing the steering lock pin and steering column to engage together, making the steering wheel immovable. Even if you insert the key and try to turn it forcefully, it won't budge.
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Lopes
08/12/25 1:08am
When I first drove my Golf, the key wouldn't turn, which panicked me a bit, but I knew it was mostly due to the steering wheel being locked. After parking, if the steering wheel isn't returned to the center position, the key can get stuck the next time you start the car. Try gently shaking the steering wheel with one hand while slowly turning the key with the other, moving the steering wheel back and forth to find the right feel—if it loosens, you can start the car. If that doesn't work, the key might be worn or dirty; try using a spare key or spraying some lubricant into the key slot, but don't force it to avoid damaging the car. Another possibility is not pressing the brake pedal fully—the Volkswagen Golf is designed to require the brake pedal to be pressed to unlock the key, so check if the brake pedal is fully depressed. A dead battery could also be the cause, though it's rare; in that case, call a tow truck or a mechanic—safety comes first. Developing the habit of straightening the steering wheel when parking can prevent this issue.
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