What to Do When the ETC Installation Tag Fails?

1 Answers
EleanorLynn
07/30/25 3:37am
When the ETC installation tag fails, users need to bring their personal ID card, vehicle registration certificate, and the on-board electronic tag to the ETC customer service outlet where they originally applied for the ETC to complete the replacement procedure. The process follows the same steps as applying for a new on-board electronic tag. Alternatively, users can take the ETC device to a service outlet for repair and reactivation. Benefits of Installing ETC: Saves time by eliminating the need to queue and wait. Environmentally friendly as vehicles pass through toll stations without stopping, reducing noise and exhaust emissions, thereby minimizing pollution. Reduces wear and saves costs by decreasing the frequency of vehicle starts and stops, lowering wear and fuel consumption. Users also enjoy a 5% discount on toll fees. Improves efficiency, as ETC lanes can theoretically increase vehicle throughput by 2-3 times, making traditional ETC faster, more advanced, and higher-tech. Compared to license plate payment, ETC technology is more mature and advantageous. How ETC Works: Through dedicated short-range communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, the system uses computer networking technology to process backend settlements with banks. This allows vehicles to pass through highway or bridge toll stations without stopping while still paying the required fees.
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