What to Do When the ETC Barrier Doesn't Lift on the Highway?
1 Answers
If the ETC barrier doesn't lift on the highway, you can follow the instructions of the on-site staff to proceed to the manual MTC lane and use cash or card payment for passage. ETC Usage Precautions: The ETC transaction sensing range is 8 meters. When encountering a vehicle in front that has stopped, to prevent issues such as the front vehicle's ETC device malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters from the front vehicle to avoid automatic sensing and paying for the front vehicle. The ETC lane recognizes vehicle speeds of 20km/h. If the speed is too fast, the system cannot read the vehicle's device information, leading to payment failure. Unauthorized removal or movement of the OBU device, or if the ETC electronic tag falls off or becomes loose, will cause the electronic tag to become invalid. You can take it to the bank where the ETC card was issued or the highway service office for inspection. If the loosening or detachment is not due to human interference, reactivation is all that's needed. When using a debit card linked to ETC, insufficient balance can also lead to payment failure. Follow the instructions of the on-site staff to proceed to the manual MTC lane and use cash or card payment for passage. Thick car windshields can cause poor sensing. This is especially important for vehicles that have had their windshields replaced after an accident or for those who have modified their front windshields.
