What to Do When the Electric Vehicle Charger Cannot Be Unplugged?

[DeDonovan]

Solutions for a locked charging gun that cannot be unplugged include: 1. Manual unlocking of the charging gun: Since the charging gun interface has a locking function to prevent disconnection during charging, it may sometimes get locked. Try locating the emergency unlock device. As there are various types of charging guns, the position of the unlock port may differ. Insert a screwdriver into the unlock port and push it towards the gun head to unlock. 2. Operate the charging pile or key: Click to start charging, wait for a moment, then click to stop charging, and the charging gun lock interface may unlock. 3. Call customer service: The charging pile usually has a customer service number; you can call for assistance. Alternatively, you can contact the 4S store customer service for help.

[LeAiden]

When the electric car charger won't unplug, I usually first check if the charging status is complete, as sometimes the charger automatically locks until the battery is fully charged. After confirming, I look for the unlock button or twist mechanism on the plug and gently attempt to release it. If it's still stuck, I avoid pulling hard to prevent port damage and instead check for any foreign objects stuck or freezing around it, especially in cold weather. Then, I try restarting the charging system or disconnecting the vehicle's power for a few seconds before trying again. If all else fails, I contact the charging service provider or a professional technician for inspection, as forcing the plug out could cause circuit faults or safety risks.

[LeLuke]

I've seen many cases where the charger couldn't be unplugged, and I've experienced it myself. That time in winter, the plug was frozen. I carefully thawed it with a hot air blower first, then slowly twisted and pulled it out. For prevention, I regularly clean the plug and charging port to avoid dust buildup causing jamming. If unsure about the issue, I check the vehicle manual or use a mobile app to unlock the charger. Remember, don't panic or force it—patient handling can save you from major repairs.

[OEverly]

A stuck charger can be quite annoying, so I need to stay calm and handle it properly. First, ensure the charging is completely stopped—turn off the power switch or disconnect the vehicle to avoid the risk of electric shock. Then, try pressing the small button or sliding mechanism on the side of the plug to release it. If that doesn’t work, gently wiggle it left and right to loosen it. For prevention, regularly clean the plug and park indoors during winter to minimize freezing. If it still won’t budge, don’t hesitate—call the 4S store for help immediately. Safety always comes first.