What to Do When the Central Control Display of a Mercedes-Benz Goes Black?
3 Answers
Some brands and models of mobile phone Bluetooth or third-party software may be incompatible with the main unit software, causing the central control screen to go black. A restart can resolve this issue. Plugging something into the USB port in the center armrest can also cause the screen to go black. The solution to this situation is simple: remove the USB device to resolve the problem. Check the central control power supply. If this is the cause, the owner can only go to a 4S shop for repair, as wiring faults cannot be handled on one's own. If the central control system has not been updated or upgraded in time, it may also cause the screen to go black. The car needs to be upgraded, and updating to the latest firmware can solve the problem.
When the Mercedes center console screen goes black, I usually try restarting the system first. You see, just like when a phone freezes, it might be caused by software glitches. Hold the power button for about 10 seconds to see if the screen lights up. If there's no response, check if the corresponding fuse in the fuse box has blown—this is a simple operation; just open the engine compartment to find it and replace it with a new fuse. If the screen remains black, inspect whether the connecting cables are loose, especially if there have been any recent modifications or impacts. If the screen goes black while driving, don’t panic; pull over safely and try restarting the vehicle. I personally recommend regularly updating the Mercedes infotainment system to prevent software conflicts from causing issues. During routine maintenance, mention a console health check to the dealership to avoid sudden malfunctions. If the problem persists, contact professional repair services promptly, as a broken screen affects navigation and climate control.
There are quite a few reasons for a Mercedes-Benz screen blackout, common ones include circuit short circuits, software malfunctions, or blown fuses. When I deal with it myself, I first do some simple troubleshooting, such as confirming whether the vehicle is fully started, pressing other function buttons to see if there's any response. If that doesn't work, disconnecting the battery for a few minutes and then reconnecting it can reset the system. The fuses are in the fuse box under the steering wheel; check the manual for their location and try replacing them with new ones. If the screen lights up but shows no display, it might be due to hardware damage to the display, which would require professional repair. By the way, avoiding prolonged exposure to sunlight to prevent screen overheating and aging is helpful; using a sunshade when parked can make a big difference. During daily use, avoid frantically operating the screen while driving, as it can easily distract attention. Prompt repair is crucial because a malfunctioning screen can lead to misjudgment of warning messages.
