What to Do When the Car's Total Mileage Disappears?

2 Answers
DeElliot
07/24/25 7:09pm
This situation could be due to an issue with the car's dashboard wiring. Specifically, you can drive the car to a 4S shop for inspection. The car's mileage refers to the distance the car has traveled. It shows how many kilometers the car has driven since it left the factory. The odometer in a car includes two roller counters driven by the same flexible shaft, which respectively record the current trip mileage and the total mileage. Below is an introduction to 4S shops: 1. Introduction to 4S shops: A 4S shop, fully known as an Automobile Sales Service 4S Shop, is a car sales enterprise that integrates four functions: vehicle sales, spare parts, after-sales service, and information feedback. 2. Services of 4S shops: The core competitiveness of a car 4S shop lies in winning customers with high-quality services. At a car 4S shop, consumers can receive all value-added services regarding car information, market trends, after-sales service, maintenance instructions, spare parts supply, etc. Whether it's a whole vehicle or spare parts, they are guaranteed to be original, relieving consumers of any worries about after-sales service, repairs, maintenance, etc.
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OChristian
08/11/25 10:37am
I encountered this issue last time and it took me quite a while to figure it out. When a car has been driven for a long time, the total mileage on the dashboard suddenly disappearing is most commonly caused by poor contact in the instrument circuit or a minor fault in the dashboard itself. You can try restarting the vehicle's power: disconnect the negative terminal of the battery for ten minutes and then reconnect it—sometimes this can reset the system. If the problem persists after restarting, the connector behind the dashboard might be loose. If you're handy, you can open it up yourself to check if the connector is secure. In my case, the connector was loose, and pushing it back in fixed the issue. Don’t rush to replace the dashboard—some older cars may temporarily lose the mileage display after a power disconnection, and it might reappear after driving for a while. Of course, if none of these solutions work, the dashboard might indeed be faulty, or there could be an issue with the vehicle's computer module. In that case, you’ll need to take it to a repair shop for diagnosis with a professional scan tool.
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