What to Do When the At-Fault Party Disagrees with the 4S Shop's Damage Assessment?
1 Answers
When there is a discrepancy between the actual vehicle damage and the insurance company's assessed damage, the vehicle owner can communicate and negotiate with either the 4S shop or the insurance company. If the negotiation fails, directly contact the customer service hotline of the other party's insurance company to file a complaint. The customer service hotline can urge the local branch to handle the matter.