What to Do When Tesla Screen Freezes and Becomes Unresponsive?
2 Answers
Press and hold both scroll wheels on the steering wheel simultaneously to restart the central control screen. Additionally, press and hold the buttons above the two scroll wheels on the steering wheel simultaneously to restart the dashboard. Shift the gear to "Park" mode, then press and hold both scroll wheels on the steering wheel until the screen turns off. After ensuring it is off, wait for approximately 30 seconds.
Last time my Tesla screen froze, and I panicked, quickly pulling over to try a reboot. Hold down the two scroll wheel buttons on the steering wheel for about 10 seconds, and usually the screen will flash and restart. If there's no response, try pressing them while stepping on the brake pedal while parked—this trick sometimes works better. Don't rush to drive off; a frozen screen might affect the AC or navigation, making it uncomfortable, especially in hot weather. That time on the highway, I couldn't adjust the AC and had to roll down the windows to cool off; it was restored after the reboot. It's advisable to keep an eye on software updates, as Tesla automatically pushes bug fixes over WiFi. If all else fails, contact customer service or visit a service center—they can remotely diagnose the issue. During regular maintenance, have them check the software health to avoid sudden problems.