What to Do When Someone Doesn't Move Their Car After Using the Traffic Management 12123 One-Click Move Car Service?
2 Answers
You can try calling the 122 traffic police hotline and provide the car's license plate number and parking location to the 122 operator. The operator will notify the car owner to move their vehicle by calling the owner's mobile phone.
I encountered the same situation in my neighborhood last time. After sending the one-click car removal request through the Traffic Management 12123 app, the other party didn't move for a long time. I was quite anxious at that moment, but considering they might not have checked their phone or were busy with other things, I decided to wait a bit longer. If there's still no response after waiting for 20 minutes, it's best not to wait indefinitely. You can get out of the car and ask nearby shops or the property management if they have the owner's contact information, or check if you entered the license plate number incorrectly. The traffic management app has a feature that allows the system to send an additional reminder, but don't abuse it to avoid annoying the other party. If all else fails, it's best to take photos as evidence, avoid arguing with the other party, and directly contact the traffic police for coordination—safety comes first. Remember to leave a car removal phone number on your window when parking to avoid issues with the app.