What to do when ETC shows expired?
2 Answers
ETC expiration handling methods: You can first log in to the ETC Express Card official website for processing, or call the ETC customer service hotline. If your ETC has expired, you can also cancel the ETC card and device. For lost ETC cards, cancellation can only be processed 24 hours after reporting the loss. Cancellation in a different location usually takes 45 days. Although you cannot reapply for an expired ETC, you can apply for an ETC card from another bank after cancellation. ETC is an electronic toll collection system that allows vehicles to pass through toll stations without stopping. It uses microwave short-range communication between the onboard electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, along with computer networking technology for backend settlement with the bank, achieving the purpose of paying tolls without stopping.
I also encountered the issue of my ETC showing as expired a few days ago, and it was quite stressful. I immediately checked the device label and confirmed that the built-in battery had run out. This situation is mostly due to natural aging after several years of use, with the battery lifespan typically around 3 to 5 years. I promptly called the bank's customer service, and they advised me to visit the nearest highway ETC service point for assistance. I drove there with my documents, and the staff replaced the device for me in just 10 minutes, completely free of charge. They also mentioned that avoiding direct sunlight on the ETC device can help extend the battery life. If not replaced in time, the device might not be recognized at highway toll gates, causing congestion, which would be even more troublesome. It's recommended to regularly check the device's status and not wait until the last minute like I did.
