What to Do When ETC Expires?
4 Answers
Bring the ETC device and ETC card to the bank's ETC service outlet for inspection. For non-human-induced loosening or damage, the device can be reactivated or replaced for free. You can also log in to the ETC Express Card official website for service or call the ETC customer service hotline. Reasons for expiration include: self-removal or relocation of the OBU device; ETC running out of power; ETC electronic tag falling off or loosening. Below is relevant information about ETC: 1. Definition of ETC: ETC (Electronic Toll Collection), translated in Chinese as the electronic non-stop toll collection system, is an automatic toll collection system for highways or bridges. It uses dedicated short-range communication between the vehicle-mounted electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, along with computer networking technology for backend settlement with the bank. This allows vehicles to pass through highway or bridge toll stations without stopping to pay tolls. 2. New ETC Application: Displaying an expired card is a normal condition. Without activation, pressing the ETC anti-tamper switch on the back will cause the red light to briefly illuminate, and the OLED display will show that the ETC tag is invalid, indicating the ETC electronic tag is not activated, which is normal. 3. Usage Process: The ETC pass card adopts a real-name system and can be reported as lost. The pass card holder must be the vehicle owner. During use, it is essential to ensure a one-to-one correspondence between the pass card, electronic tag, and the registered vehicle for normal use in the electronic toll collection system on highways within the networked area.
I often drive long distances, and last time my ETC suddenly stopped working. Upon checking, I found out that my bank card had expired. I quickly went to a bank branch to get a new card and updated the binding information on the mobile app, which only took a few minutes. During the period when the card was expired, I had to queue up at toll booths for manual payment, which was both time-consuming and troublesome. Now, I always remember to check the card's expiration date and handle it in advance. I also keep some cash in the car just in case. If the device light doesn't turn on, that could also be a reason, and you should go to an ETC service center to have it checked, replaced, or reactivated. Make sure everything is working properly before hitting the road for peace of mind. Everyone should be proactive when driving—regularly checking the expiration date can help avoid unnecessary hassles.
My experience with smart electric vehicles is that ETC expiration can be categorized into card expiry and device malfunction. Handling an expired card is straightforward—just replace the new card and bind it to your account, which can be done quickly via a banking app remotely. For device issues like battery depletion or system aging, you'll need to visit a service center for reactivation or replacement, which doesn't cost much, around a hundred yuan. Modern devices support online self-check, and I make it a habit to check if the indicator light is on before each startup. If you don't handle the expiration, you won't be able to pass through the ETC lane and will have to use the manual lane, wasting time and effort. Smart vehicles also have reminder functions, so regular checks ensure smooth operation.
The safest way to drive is to ensure your ETC doesn't expire. Once it fails, you'll have to queue in long lines at the toll gate and use the manual lane, which poses greater risks at night. Address the issue promptly: first check if the card has expired, then contact your bank for a replacement; if it's a device issue, visit a designated service point for repairs. Don't delay—make sure the function is restored before hitting the road. Preventive measures include an annual check-up and regularly monitoring the device's indicator light. Safe driving should always be the top priority.
