What to Do When Car Keys Are Lost?

2 Answers
Todd
07/24/25 6:01am
Here are the steps to handle lost car keys: 1. If you are certain the keys were not stolen and were lost in an infrequently parked location, you can go to a 4S shop or auto parts market to get a replacement key. The service station will require the vehicle and the owner's ID documents. Depending on the car model, the service station may also need the 17-digit anti-theft code for configuring the car key. Once this code is obtained, the service station will provide a metal key for the owner. Additionally, they will modify the car's computer parameters to deactivate the lost key, rendering it capable of physically opening the car door but unable to start the vehicle. 2. For 100% security, visit a 4S shop or auto parts market service station to replace all the locks on the vehicle. The number of locks that need to be replaced varies depending on the car model.
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BellaLynn
08/11/25 1:49am
Don't panic if you lose your car key—I've been through this a few times. First, immediately recall where the spare key might be, perhaps in a drawer at home or entrusted to a reliable friend. If it's a traditional mechanical key, finding the spare solves everything. However, modern remote or smart keys are more complicated. If completely lost, you must contact your car brand's dealer or a 4S shop. They'll need to check the vehicle identification number and original purchase documents to reprogram a new key. The whole process may take one to two hours and cost anywhere from a few hundred to over a thousand yuan, covering both key materials and programming fees. Reporting it to your insurance company is wise to check if it's covered under anti-theft insurance. Avoid roadside locksmiths, as they have limited capabilities with advanced keys. For prevention, I've made it a habit to make duplicate backups and store them separately, significantly reducing hassle.
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