What to Do When BYD Bluetooth Connection to Phone Has No Sound for Music Playback?

2 Answers
DiCourtney
07/29/25 4:59pm
Here are the reasons and solutions for no sound when connecting a phone to BYD via Bluetooth for music playback: 1. Car multimedia system volume is not turned on: If there is no sound when playing music via Bluetooth in the car, the first thing to check is whether the car multimedia system volume is turned on. If the volume is not turned on or is in mute mode, there will naturally be no sound when playing music. This situation can be resolved simply by turning on the volume or increasing it. 2. Phone volume is not turned on: In this case, you need to increase the phone volume or ensure the phone is not in silent mode. 3. Phone and car computer are not matched: If the phone and car computer are not matched, there may be issues such as failure to connect to Bluetooth or incorrect codes after connection. This situation is relatively complex and requires changing the car Bluetooth settings or consulting a professional for assistance. 4. Bluetooth signal interference: When there are too many electronic devices in the car or when passing through areas with weak signals, Bluetooth signal interference may occur. This situation can be caused by various factors and requires further analysis.
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VonBarrett
08/14/25 7:03am
Last time I encountered this issue, I found it was actually a phone setting problem. After connecting the phone to the car's Bluetooth, you need to adjust the media volume separately. Also, remember to check the scroll wheel on the left side of the steering wheel. If all other functions have sound but only music is silent, try switching the Bluetooth music source on the car's screen. BYD's infotainment system occasionally acts up—holding the volume button for 10 seconds to force a restart can solve most issues. I recommend deleting the old pairing and reconnecting, as sometimes it's a system cache problem. If you're using an Android device, also confirm whether the music app has media permissions enabled. Finally, you can try different playback apps—NetEase Cloud Music tends to be more stable than QQ Music.
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