What to Do When an Electric Vehicle Fails to Start?
2 Answers
Move the assisting vehicle slowly towards the vehicle that cannot start, maintaining an appropriate distance between the two vehicles so that the jumper cables can connect to both batteries. First, connect the positive terminals of both vehicles. After both positive terminals are securely connected, proceed to connect the negative terminals of both vehicles. Keep the assisting vehicle running, then attempt to start the vehicle with the dead battery. First, remove the negative jumper cables from both vehicles, and finally remove the positive jumper cables. The jump-start process is now complete.
Recently my electric vehicle wouldn't start. I'd first check if the battery is depleted - see if the battery icon on the dashboard turns red or shows zero charge. Don't panic at this point, try finding a public charging station to test the charging status. If it can charge when connected but still won't start, it might be the auxiliary 12V small battery that's drained (don't forget EVs also have this auxiliary battery). Once I neglected to plug it in properly and had the same issue. Try rebooting the entire vehicle system: turn off all power and wait a few minutes before trying again. If that doesn't work, don't force it - safety first, call the manufacturer's customer service or roadside assistance. Make it a habit to fully charge before parking to avoid deep discharge damaging the battery.