What to Do When a Shared Car Is Running Out of Battery?

[EvelynLynn]

Here are the relevant solutions for when a shared car is running out of battery: 1. Return the car: If a user discovers that the car is running out of battery midway, they should immediately go to the nearest station to return the car. 2. Change cars: If a user finds during the journey that the battery level cannot meet their needs, they can drive to the nearest nearby service point, end the current order, and place a new order to complete the car change. 3. Suggestion: Before picking up the car, users should choose a vehicle with sufficient battery based on their travel needs. 4. Battery replacement service: If the remaining battery of the vehicle cannot meet the user's needs to reach the nearest service point, the user can call the service hotline for a paid battery replacement service.

[SanTalia]

Don’t panic if you find your shared car running low on battery—I often encounter this situation and immediately open the mobile app to check nearby charging station locations while reducing speed to conserve power. Remember to turn off the air conditioning and entertainment systems, as these consume a lot of energy. If the battery truly can’t make it to a charging station, pull over promptly, turn on the hazard lights, and place a warning sign behind the car. Contact customer service or use the emergency rescue feature in the app right away, clearly stating your location and remaining battery level. They typically arrange for a tow truck or a replacement vehicle within half an hour. Before renting, I always make sure to check the battery percentage and reserve at least 20% to handle emergencies, especially since shared cars’ battery conditions can vary widely.

[DeSilas]

Last time I was driving a shared car when it suddenly alerted me about low battery, which really scared me. I learned my lesson and now I always navigate to a charging station as soon as the battery drops below 30%. Shared car apps have real-time charging maps, and I prioritize DC fast chargers—they can charge over half the battery in just 30 minutes. If you ever get stranded, remember to move the car to a safe spot first, avoiding blocking main roads. When contacting customer service, provide the license plate number and nearby landmarks to speed up rescue. Running the AC in summer drains the battery fast, so I prefer rolling down the windows to save power. A final tip for new users: always check the battery level before setting off.

[LenaMarie]

When the shared car is running low on battery, I have two solutions: immediately turn off the AC, reduce speed, and find a charging station; if it really breaks down, park safely and wait for assistance. The specific steps are crucial. First, pull over to the side road or parking area, turn on hazard lights, and place a warning triangle. Do not leave valuables in the car. After contacting customer service, you will receive a confirmation SMS. While waiting, you can check nearby charging stations via the app. When choosing a car, always check the battery health report first—older cars are prone to false battery readings. In winter, the battery drains especially fast, so it’s advisable to shorten single trips. After using the car, remember to report battery issues to customer service to help optimize the service.