What to Do When a Car Develops Quality Issues After the Warranty Period?
1 Answers
Automobile manufacturers generally set two conditions: time and mileage. During the warranty period: If the user operates the vehicle under specified conditions, and the vehicle experiences failures or component damage due to quality issues, the manufacturer provides free repairs or replacement of corresponding parts. According to the regulations of the General Administration of Quality Supervision, Inspection and Quarantine: If the same fault is repaired more than 5 times, or the cumulative repairs exceed 5 times, the consumer can request a vehicle replacement. If a family car product experiences steering system failure, brake system failure, body cracking, or fuel leakage, and the consumer chooses to replace or return the product, the seller is responsible for providing a free replacement or refund.