What to Do in Case of a Vehicle Collision?

1 Answers
VanRiley
07/29/25 12:01pm
Here are several steps to handle a vehicle collision: 1. If you are injured, call 120 for an ambulance first. 2. If there is only vehicle damage, immediately contact your insurance company to handle the scene. If the damage is severe and the insurance company is too slow, you can arrange for a tow or repairs at a repair shop familiar to you that has a partnership with your insurance company. Such expenses can also be reimbursed by the insurance company. 3. The most important aspects are claims and repairs. Key points to note for claims include: (1) Protecting and documenting the scene. Ensure the scene is preserved for damage assessment. (2) Having all necessary documents ready. Claims require you to provide documents such as the insurance policy, driver's license, vehicle registration, etc. (3) Choosing a repair shop. You can select a familiar repair shop, but it must have a partnership with your insurance company. (4) Paying attention to replacement parts. During repairs, ensure the parts and materials used are original, as your insurance covers the purchase price of your new car, so repairs should meet the standards of a new vehicle. Fifth, understand your insurance company's services. Some companies offer services like paying first and repairing later, or direct repairs, along with non-accident roadside assistance, which are very practical. It's advisable to familiarize yourself with such information.
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