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What to Do If Your Parked Car Gets Scratched on the Roadside?

4 Answers
LeTheo
07/28/25 6:25pm
Check if there are any surveillance cameras nearby. Nowadays, many places have surveillance systems, and you can identify the offending vehicle through the footage. Once you have the license plate number, you can report it to the police to locate the responsible party. Relevant handling suggestions: 1. Report to the police: File a report to find the perpetrator through surveillance and apply for compensation. 2. File an insurance claim: If the car was parked legally on the roadside and got scratched, you can directly file a claim with your own insurance company. If the offending vehicle is not found, the insurance company usually has a 10-30% deductible rate, meaning they will cover 70% of the repair costs, leaving the remaining 30% to be borne by the car owner. 3. Repair it yourself: For minor scratches, you can opt for repainting, which typically costs a few hundred yuan.
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Henderson
08/11/25 10:22pm
If your car gets scratched while parked on the roadside, my first advice is don't panic. Check how severe the damage is, take photos of the scratch location and surrounding environment with your phone, including whether there are surveillance cameras or eyewitnesses. Then call your insurance company to ask how to proceed—they might advise filing a police report for smoother claims processing. You can also try locating the responsible vehicle, though it's often unsuccessful. Depending on the scratch depth, decide whether to use a touch-up pen yourself or seek professional repair at a shop. Most importantly, choose a safer parking spot next time, avoiding corners or narrow roadside areas to prevent recurrence.
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OJoseph
09/30/25 3:45am
I've encountered a similar situation where my car was scratched while parked on the roadside. First, stay calm and don't act hastily. Immediately check the vehicle and record the time and location. If there are witnesses or surveillance cameras, try to gather evidence. Then, contact your insurance company to file a claim—they'll likely require a police report for the claim process, so you may need to visit the local police station. For minor scratches, you can attempt DIY fixes like using toothpaste for temporary stain removal or purchasing a touch-up paint kit, but wait until the scratch is dry before applying. Long-term prevention is key—always park in spacious areas and consider placing a parking sign to remind others to be cautious.
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MacZoe
11/13/25 5:37am
Just found my car got scratched, feeling quite annoyed, but I'll take it step by step. I usually start by taking photos with my phone to keep as evidence, then check if there are any nearby store cameras that can help retrieve footage. Next, I call the insurance company to let them guide me through the steps, as some repairs might be partially free depending on the insurance type. For minor scratches, I can handle them myself with a cleaning agent, but for deeper ones, I avoid DIY and go to a repair shop for professional sanding and painting. I usually park away from sidewalks and high-risk areas to minimize the chance of scratches.
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