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What to Do If Your License Plate is Occupied by ETC?

2 Answers

MacJoy

07/25/25 12:56pm

If your license plate is occupied by ETC, you can bring your ID card, vehicle license, and other documents to an ETC service outlet to consult with the staff. Generally, the staff will contact the previous owner through the database and ask them to cancel the ETC at the bank where it was originally registered. Alternatively, you can log in to the WeChat Mini Program "China ETC Service" and apply for "Release License Plate Occupation." ETC Installation Process: After receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU, and the red light will briefly turn on. The OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning properly. Clean the front windshield to ensure the glass surface is smooth, clean, and dry. Then peel off the adhesive backing of the OBU and stick it to the installation position. Press firmly with your hand for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device.

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VeraLee

08/11/25 8:33pm

Hey, I've been driving for over a decade, and this ETC license plate occupation issue is really annoying. Common reasons might be someone entering wrong numbers during registration, or a system bug. I suggest immediately contacting the bank or platform customer service where you got your ETC, bring your ID card and vehicle registration certificate, and go to a branch to have them check it out. To prove it's your car, it usually takes two or three days to resolve. If you suspect fraud, you should also file a police report. Don't delay, otherwise the toll records will be messed up, and you'll lose money unfairly. Usually, pay more attention to personal privacy, don't post license plate numbers randomly online. The ETC system is convenient, but you have to take care of the details yourself. Use a mobile app to check the status regularly to prevent problems from happening again.

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