What to Do If Your ETC License Plate Number Is Occupied?

1 Answers
MilaRose
07/30/25 1:42am
If your ETC license plate is occupied, you can bring your ID card, vehicle license, and other documents to an ETC service outlet to consult with the staff. Generally, the staff will contact the previous owner through the database and ask them to cancel the ETC at the bank where it was originally registered. Alternatively, you can log in to the WeChat Mini Program "China ETC Service" and apply for "Release of Occupied License Plate." ETC Installation Process: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU. The red light will briefly turn on, and the OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning properly. Clean the front windshield to ensure the surface is smooth, clean, and dry. Then peel off the protective film on the back of the OBU and stick it to the installation position. Press firmly for 2-3 minutes to remove air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device.
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