What to Do If Your ETC Is Illegally Used on the Highway?

1 Answers
JamesLynn
07/29/25 9:12pm
Here are the steps to handle the situation when your ETC is illegally used on the highway: 1. If your ETC is illegally used when entering the highway, you can go to the manual lane and swipe your ETC card. This will overwrite the previous record and prevent double charging. 2. If your ETC is illegally used when exiting the highway, you need to contact the toll station staff and use the manual lane. The vehicle that evaded the toll will be tracked through surveillance and penalized accordingly. Precautions for using ETC: 1. The ETC transaction sensing range is 8 meters. To prevent illegal use, maintain a distance of more than 10 meters from the vehicle in front when it stops. 2. The recognition speed for ETC lanes is below 30km/h. To ensure successful reading of your vehicle's device information, keep your speed below 20km/h. If the fee deduction fails due to excessive speed, you can reverse and try again. If the exit barrier still doesn't lift, you can use the MTC manual lane and pay with cash or by swiping a card.
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