What to Do If Your Car Is Stolen?
2 Answers
If your insured vehicle is stolen, you should immediately report the incident to the local public security department and also notify your insurance company. After that, you should cooperate with the insurance company's claims personnel to provide a statement and conduct an on-site investigation. You should also go to a newspaper office to publish a declaration and visit the road maintenance fee verification office to complete the suspension procedures. If the vehicle is recovered within three months, the insurance company will cover the repair costs caused by the theft. If the vehicle is not found after three months, proceed to the insurance company to complete other necessary procedures.
When I discovered my car was stolen, I was completely stunned but forced myself to stay calm. I immediately called 110 to report it, providing the license plate number, car model, and parking location. The police advised me to share key information and whether there was a vehicle tracking device. Then, I contacted family and friends to help search around, while also posting online in local forums and WeChat groups for assistance, sharing photos and details to increase the chances of recovery. Don’t forget to notify your insurance company right away—they’ll guide you on how to file a claim and possible compensation, but make sure the police report is documented. Later, I reflected on why it was stolen and realized I hadn’t parked in a secure area. From now on, I’ll install a GPS tracker or anti-theft system. The whole process was exhausting, but acting quickly was key—after all, losing a car affects both mobility and peace of mind.
