What to Do If Your Car Is Scratched in the Residential Area and the Culprit Cannot Be Found?
2 Answers
Here are the solutions if your car is scratched in the residential area and the culprit cannot be found: 1. Contact the property management: Residential parking lots usually have surveillance cameras. You can contact the property management to retrieve the surveillance footage and identify the responsible vehicle. 2. Report to the police: If the scratch is severe, you can directly report to the police and let the traffic police handle the matter, as their investigative authority is greater than that of the property management. Other solutions include: 1. No surveillance footage available: If there is no surveillance footage and the scratch is severe, you can request compensation from the property management. If the car is scratched in a paid parking lot, the parking lot management is responsible for bearing all liability for the incident. 2. Handle it yourself: If the scratch is minor and you don’t want to go through the hassle, you can simply take your car to an auto beauty shop for repair.
Last time my car got scratched while parked in the residential area, I was furious. In such cases, the first thing is to call the police - dial 122 and officers will come to issue a report, which serves as proof for insurance claims. Then you must check surveillance footage with property management. Our community cameras mostly cover parking spaces, so if the offending vehicle is caught on camera, there's hope. If you really can't find the culprit, there's nothing you can do - I learned this the hard way and had to file an insurance claim myself. Remember to add the 'non-finding of third party' special clause when buying insurance - it costs just tens of yuan but covers full compensation. Now I always park in spots with surveillance cameras and keep a phone number placard in the car for moving purposes. Being cautious never hurts.
