What to Do If Your Car Is Scratched and You Can't Find the Person Responsible?
2 Answers
If your car is scratched and you can't find the person responsible, here are some solutions: 1. Check the dashcam: Use a dashcam, as many on the market today have the function to continue working after parking. They operate at very low power when the car is stationary, so if someone maliciously scratches your car, you will have evidence. You can then report it to the police, and the traffic police can help identify the owner. 2. Seek help from security or property management: If your car is parked in a paid parking lot or a monitored area, you can request assistance from the property management. They can use on-site surveillance to locate the perpetrator. 3. Call 122: If your car is parked in an area without surveillance, you can call 122, which is the public traffic accident reporting hotline. Describe the incident in detail, and the traffic police will usually arrive at the scene to provide assistance. If the car is found to be parked illegally, it may also be towed away.
My car got scratched and I can't find who did it. The first step is to stay calm and not act impulsively. Check the depth of the scratch—if the primer is exposed, you'll need to prevent rust. Take photos for evidence, including full shots of the vehicle and close-ups of the details, and note the time and location. Ask around for witnesses or check surveillance cameras, as places like parking lots or small shops often have them; you can request the footage. Next, if the damage isn't severe, you can buy a touch-up paint kit to fix it yourself, but deep scratches may require filing an insurance claim. First, contact local traffic police or the police station to file a report—you'll need the report record to proceed with the claim. The insurance process might require an assessment at a repair shop, and your premium may increase slightly next year, but it's better than paying out of pocket. Finally, reconsider your parking spot—choosing areas with more surveillance and higher foot traffic can reduce risks in the future.
