What to Do If Your Car Is Scratched and the Culprit Cannot Be Found?

2 Answers
LeGia
07/24/25 12:44pm
If your car is scratched, the owner can find relevant information based on clues from the dashcam and then seek help from the police. Here is some related information about auto damage insurance: 1. Basic Concept: Auto damage insurance refers to a type of commercial auto insurance where the insurer compensates within a reasonable range for damage to the insured vehicle caused by an insurance accident while the vehicle is being used by the insured or an authorized driver. 2. Insurance Premium Discounts: The new terms also establish 12 auto insurance rate adjustment levels based on the previous year's claim records, with dynamic adjustments made according to the previous year's claims. The highest level is level 12, where the insurance premium will be adjusted to 200%; the lowest level is level 1, where the insurance premium will be adjusted to 50%.
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DiGrace
08/11/25 6:49am
I just went through this last week - my car got scratched while parked on the roadside with no sign of the culprit. I was a bit stunned at first, but looking back, staying calm and taking photos as evidence is crucial. Take multiple shots of the scratch from different angles along with the surrounding environment. Then I checked for nearby surveillance cameras, like those from roadside shops or residential compounds, and asked security if they could review footage. If parked in a residential lot, immediately notify property management; for shopping mall/supermarket parking, seek assistance from security. These small actions might help identify the perpetrator or might prove futile, but at least they provide some leads - what if the responsible party gets found? If unsuccessful, don't get too discouraged - minor scratches can be DIY fixed with touch-up paint pens or spray cans (online tutorials make it easy). For serious damage, file an insurance claim - comprehensive coverage usually applies. Call your insurer to report, submit required photos/location proof, then repair after assessment. Prevention matters - I now always park in well-lit areas with multiple cameras, avoiding corners. Treat such incidents as lessons learned; no need to dwell too much since the car remains drivable.
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