What to Do If Your Car Is Scratched and the Culprit Can't Be Found?

2 Answers
CadenAnn
07/24/25 5:38pm
If your car is scratched and you can't find the person responsible, here are some solutions: 1. Check the dashcam: Many dashcams on the market today have a feature that allows them to continue working after the car is parked, operating at a very low power consumption. If your car is maliciously scratched while parked, the dashcam can provide evidence, and you can then report it to the police, who can help identify the owner. 2. Seek help from security or property management: If your car is parked in a paid parking lot or a monitored area, you can ask the property management to assist in the investigation. They may be able to find the culprit through on-site surveillance footage. 3. Call 122: If your car is parked in an area without surveillance, you can call 122, which is the emergency number for traffic accident reports. Provide a detailed description of the incident, and the traffic police will usually arrive at the scene to assist. If the car is found to be parked illegally, it may even be towed away.
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MacPatrick
08/11/25 9:46am
My car got scratched in the mall parking lot recently and I couldn't find the culprit, which was quite frustrating but don't panic. First, stay calm and take photos to document the damage. I used my phone to capture images of the scratches and surrounding environmental details, including parking time and location. If parked in a managed area like a parking lot, immediately contact the attendants to check surveillance footage; many cameras only store data for a few days so act quickly. Then file a police report to obtain documentation, laying groundwork for insurance processing. Contact your insurance provider to inquire about claim procedures; with comprehensive coverage, damages might be covered but you'll need to pay the deductible - for minor scratches, paying out-of-pocket for repairs could be more cost-effective to avoid premium hikes. Preventive tips: choose well-lit, open parking spots or park next to walls to reduce scratch risks; installing a dashcam also helps. If the scratches don't affect driving safety, try not to dwell on it - maintaining the right mindset matters most.
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