What to Do If Your Car is Flooded?

[Allie]

Here are the on-site handling procedures when your car is flooded: 1. If the vehicle is waterlogged, immediately notify your insurance company: Request the insurer's staff or an authorized third-party appraiser to conduct an on-site inspection. However, given the high volume of flood-damaged vehicle cases, insurers often cannot arrive promptly. In such cases, you may ask the insurance company to allow the owner or policyholder to take photos of the waterlogged scene with a camera or phone as claim evidence. 2. Before the rescue tow truck arrives, it's best to disconnect the vehicle's battery power immediately: Typically, remove the negative terminal of the battery and shift the transmission to neutral. This prevents accidental startup during towing, which could exacerbate vehicle damage. This step is crucial because tow trucks often require unlocking the steering wheel's mechanical lock with the key, which simultaneously activates the electrical power switch, energizing the vehicle's electronics.