What to Do If Your Car Is Deliberately Scratched by Someone Else?

[StEverett]

If your car is deliberately scratched by someone else, you should call the police, report to the property management, and notify the insurance company. Call the police: Deliberately scratching someone else's car is a malicious act, so the first step is to call the police. The police will come to take photos, collect evidence, check surveillance cameras, and then analyze and track down the perpetrator. Report to the property management: If the car is scratched within a residential community, it is advisable to report to the property management. The property management, having collected car management fees, should supervise and manage the cars. They will also assist in investigating who the perpetrator is and cooperate with the police in checking surveillance cameras. File a claim with the insurance company based on the situation: If you have purchased scratch insurance, you can file a claim with the insurance company. However, if you have not purchased scratch insurance, it is likely that the claim will not be approved. Even if the claim is approved, you should consider whether it will affect next year's insurance premium.

[VonIan]

A few days ago, my car was deliberately scratched with a long mark while parked in the neighborhood, which really broke my heart. I immediately took out my phone to take photos of the scratch details and the surrounding environment, including the time and location. Then I called 110 to report it to the police. When they arrived, they took a statement and checked the nearby surveillance footage. I contacted my insurance company, explained the situation, and asked about the claims process for scratch damage. They said they would need a police report to proceed. For the repair, I went to a professional shop for polishing and repainting, which cost nearly 500 yuan. I suggest everyone park in areas with surveillance cameras or install a dashcam themselves. Also, avoid parking in obscure corners where the car is more vulnerable to damage. Good neighborly relations are important too—communication can help prevent such incidents. Next time, I’ll pay more attention to my car’s safety.

[StAdelyn]

Oh no! My car was scratched while parked on the roadside, definitely intentional! I immediately took high-definition photos and videos and uploaded them to WeChat to ask friends. When reporting to the police, I described the incident in detail, and they told me to wait for updates on whether they could find the culprit. After contacting the insurance company, I learned that scratch coverage was included, so I filled out the forms to apply for reimbursement. For repairs, I went to the 4S dealership and it was done in half an hour. Parking lesson: avoid narrow alleys or blind spots, and consider adding small protective measures like anti-theft stickers. Feeling upset but staying calm to handle it. If the community has surveillance, it’s easier to hold someone accountable. Quick insurance processing helps reduce the burden.

[TannerFitz]

After my car got scratched, I stayed calm and took the right steps. Taking photos for evidence is crucial, followed by filing a police report. For minor scratches, I buffed them with toothpaste to fade them; deeper ones need professional polishing. Contact your insurance—if covered, you can claim compensation. Parking safety tips: park in well-lit areas under surveillance, apply a transparent paint protection film to prevent scratches. Maintaining good neighborly relations reduces conflict risks. With sufficient evidence, police can easily investigate.

[OMadeline]

My car got scratched in the parking lot, which was quite upsetting. I took photos and videos as evidence and reported it to the police. The insurance company assisted with the claim settlement. For repairs, it's recommended to use scratch wax for minor scratches as it's less labor-intensive, while major damages should be handled by professional shops. For prevention: park in conspicuous spots and install cameras. Communicate with the community to enhance security. Be more cautious with parking next time.

[DiJulia]

Emergency response to malicious scratches on my car: Take photos and videos with your phone to secure evidence, and report to the police immediately for case filing. The insurance company will process the claim based on the proof. Depending on the depth of the scratches, handle the repairs yourself or send the car to a shop. Parking safety awareness: Avoid dark corners, install dash cams for theft prevention. In the long term, community collaboration to increase surveillance reduces risks, and legal accountability protects rights.