What to Do If Your Car Gets Scratched While Parked in the Residential Area?
1 Answers
If your car gets scratched in the residential area, you can first negotiate with the responsible party for a solution, whether it's repairing the damage or filing an insurance claim. If the responsible party cannot be found, you can call the police or check surveillance footage to locate them. Here are the specific solutions: 1. Insurance Claim Process: (1) After discovering the scratch, do not move the vehicle and immediately call your insurance company. An insurance adjuster will come to the scene to inspect the damage. (2) After the insurance adjuster inspects and collects evidence at the scene, they will negotiate the damage assessment with the car owner, the responsible party, the repair shop, and the insurance company. (3) The car owner and the insurance company will collect the necessary materials for the claim based on the specific circumstances of the incident. (4) The insurance company will review the materials, and upon approval, the compensation will be directly transferred to the policyholder's bank account. 2. Checking Surveillance Footage: (1) If your car is equipped with a dashcam, you can use the recorded footage to identify the responsible party and then report it to the police. Be sure not to move the vehicle and preserve all relevant evidence. (2) If your car does not have a dashcam, you can check the residential area's security cameras, nearby store surveillance, or other vehicles' dashcams to locate the responsible party. Gather evidence and report the incident to the police.
