What to Do If Your Car Gets Scratched in the Community and the Other Party Flees?
2 Answers
If your car gets scratched in the community and the other party flees, you can handle it in the following ways: 1. Report to the police and seek legal recourse. With the help of public security officers, locate the perpetrator and demand compensation. 2. Contact the community property management to retrieve internal surveillance footage, identify the responsible party, and coordinate a resolution. 3. Take photos of the surrounding vehicles before parking to prevent being unable to find the responsible party in case of a scratch. 4. Park according to regulations. Avoid random parking. Park in your own spot or in public parking spaces. 5. Purchase a parking space in advance. For communities with garages or parking spaces, buying a parking spot in advance and keeping your car in the garage can prevent scratches within the community.
My car got scratched while parked in the residential compound and the culprit fled. I've experienced this a few times myself. First, stay calm and don't panic. Get out to inspect the location and size of the scratch, take photos and videos from multiple angles with your phone, preferably including the license plate number and the overall environment. Then immediately contact the property management security office to ask if they have surveillance footage covering that area, and request their assistance in reviewing the footage from the time of the incident. If the offending vehicle can be identified, report it to the police to obtain an accident certificate. Next, contact your insurance company to file a claim, clearly describing it as a hit-and-run where the other party fled, so you'll have to bear partial responsibility. However, they can usually cover minor scratches without requiring an accident certificate. If there's no surveillance footage, you'll just have to accept the bad luck. In the future, try to park in spots directly facing security cameras to avoid recurrence. Regularly washing your car and inspecting the body can help detect minor issues early and reduce losses through timely handling.
