What to Do If Your Car Gets Scratched in a Parking Space?
1 Answers
Here are the relevant situations if your car gets scratched in a parking space: 1. Scratched in a commercial parking lot, negotiate with the parking lot management: For commercial parking lots, whether underground or open-air, as long as they charge a fee, they should bear the responsibility of supervision. There is no justification for charging without taking responsibility. If your car gets scratched and the perpetrator cannot be found, in principle, the parking lot management unit is responsible for compensating for the vehicle damage. 2. Scratched in a residential parking lot, negotiate with the property management: Unlike commercial parking lots, the parking fees collected by residential property management are not necessarily vehicle storage fees but more like space rental fees. Therefore, it's important to clarify whether the residential area has signed a parking service management contract with the property management. If such a contract exists, according to the law, the property management is obligated to provide corresponding services as stipulated in the contract. Hence, if a resident's car gets scratched, property is damaged, and no third party can be identified, the property management must compensate. 3. Scratched in a free parking lot, contact your insurance company: In free parking lots, the management is not responsible for any vehicle damage. In such cases, you should promptly report the incident to your insurance company. If the perpetrator cannot be found, the insurance company typically applies a 30% deductible rate. This means the insurance company will only cover 70% of the assessed vehicle damage, leaving the remaining 30% to be borne by the car owner.